FAQ

How do I access my class?

Your class will use either ALEKS or MyLab Math.

Students in ALEKS classes should log in using their BlackBoard accounts using their University of Arkansas computer User Id. (the part before @uark.edu in your email address.)

How can I be better prepared for my first day of class?

Check your email, read the UAConnect notes and syllabus, log in to BlackBoard and within the week before classes, try to access your class online.

How do I check my email?

To log in you will need a University of Arkansas email account (e.g. yourname@uark.edu). If you have not yet activated your email account call IT services at (479)575-2905 for assistance with this step first.

I'm having trouble getting started with ALEKS.

ALEKS students are enrolled automatically each night from UAConnect, and are accessed through a link in your BlackBoard class. If you can't access your ALEKS class during the class term, please contact your instructor.

Once your BlackBoard course opens, you will have full access to your course!  There is no need to buy any kind of access code from the bookstore or anywhere else.

I'm having trouble getting started with MyLab Math.

MyLab Math students are enrolled automatically each night from UAConnect, and are accessed through a link in your BlackBoard class. If you can't access your MyLab Math class during the class term, please contact your instructor directly.

Once your Blackboard course opens, you will have full access to your course!  There is no need to buy any kind of access code from the bookstore or anywhere else.

I've logged in to MyLabsPlus before but the site isn't working now. What's up?

The Department of Mathematical Sciences no longer uses MyLabsPlus.  All courses are now in MyLab Math.  You can access MyLab Math through your Blackboard course and will no longer need to access a different site to complete your work.

Why use ALEKS/MyLabsPlus?

Using ALEKS or MyLab Math ensures that grading is fair and consistent across all sections of a given course.  Online homework assignments give immediate feedback and enable you (students) to master concepts by correcting your own mistakes. Many courses have embedded video’s, example problems, and ‘help-me-solve-this’ functionality built right into the homework problems themselves, which would be impossible with traditional paper-based assignments.  

I'm having trouble, what should I do?

For any issues not addressed above, you can speak with an MRTC staff member in the teaching center in Champions Hall.  You can also contact your instructor directly with questions.